Put the request in writing, and disclose
Ask in writing: tell your employer you are autistic, name the difficulty it causes, and request a specific adjustment. The Equality Act 2010 duty only starts once your employer knows, so disclosure is the trigger. A quiet word asking for headphones can be brushed off and leaves no record. An email or letter does two jobs at once: it tells your employer you meet the legal test for disability, and it gives you a dated record if you ever need to show you asked.
You do not need a diagnosis to be protected. Autism can meet the Act’s definition of disability without a formal assessment, and Acas confirms a worker does not need a diagnosis to be considered disabled Acas. What matters is that your employer knows, or could reasonably be expected to know, that you are disabled.
Frame it in Equality Act terms
A request lands better, and is harder to refuse, when you spell out three things. Name the difficulty, the disadvantage it creates compared with non-disabled colleagues, and the adjustment that would remove or reduce it. That is the shape the National Autistic Society recommends, and it mirrors the legal test National Autistic Society.
- The difficulty. “Open-plan noise and unannounced changes to my tasks leave me exhausted and unable to focus.”
- The disadvantage. “This puts me at a substantial disadvantage compared with colleagues who are not affected by the noise.”
- The adjustment. “A quieter desk or noise-cancelling headphones, and written task instructions with notice of changes, would remove that disadvantage.”
Acas publishes a free reasonable adjustments request letter you can adapt rather than starting from a blank page. Adjustments that suit one neurodivergent person may not suit another, so keep yours specific to you and ask that they be reviewed.
If you are the employer reading this
The duty is yours, not the worker’s. Once you know someone is disabled, you must change a working practice, a physical feature, or provide an auxiliary aid where it removes a substantial disadvantage Equality Act 2010, s.20. You cannot ask the worker to pay any of the cost. Failing to make a reasonable adjustment is itself unlawful discrimination s.21, enforceable at an employment tribunal.
If it is refused or ignored
If your employer says no or does nothing, ask for the reasons in writing, then raise a formal grievance. For funding or kit your employer is slow to provide, you can apply for Access to Work, the government scheme that pays for workplace support. If the duty is still not met, a claim of failure to make reasonable adjustments can go to an employment tribunal, usually within three months of the refusal, so do not let the deadline slide.
Where the law comes from
- Equality Act 2010, section 20 (duty to make reasonable adjustments)
- Equality Act 2010, section 21 (failure to comply is discrimination)
- Acas — Reasonable adjustments for neurodiversity (request letter template)
- National Autistic Society — What are reasonable adjustments and when can they apply
- GOV.UK — Reasonable adjustments for disabled workers
Related
This page is general information, not clinical or legal advice.