A specialist mentor is DSA-funded one-to-one non-medical help (Band 4) for students with autism or a mental-health condition, building organisation, planning and coping strategies, not academic tutoring or therapy. DSA stands for Disabled Students’ Allowance, the non-repayable grant from Student Finance England that pays for the extra support disabled and neurodivergent students need. A mentor is one of the “non-medical helper” roles that grant can fund, so there is no separate charge to you.
The role comes in two scoped versions: SM:MH for students whose evidenced condition is a mental-health condition, and SM:ASC for students with an autism spectrum condition. A mentor works with you each week on the practical, non-academic barriers that get in the way of studying: getting organised, managing your time, breaking work down and prioritising it, setting goals, and finding your way around university systems and deadlines. The aim is to build your independence so the support tapers off over time rather than becoming permanent.
What it is not
This is the part most search results blur. A specialist mentor is not a tutor and not a counsellor. The Student Loans Company guidance that governs the role is explicit: a mentor must not give subject-specific or academic tutoring, and must not provide counselling or any therapeutic treatment for your underlying condition. If you need help with essay structure, referencing or the academic side of your course, that is a different funded role: a specialist study-skills tutor (see what a study skills tutor does). If you need therapy, that comes from your university wellbeing service or the NHS, not from your mentor.
It helps to see how the two Band 4 specialist roles split the work:
- Specialist mentor: wellbeing, organisation, managing your condition’s impact on study, navigating barriers and university systems. For autism or a mental-health condition.
- Specialist study-skills tutor: academic strategies such as planning essays, reading efficiently and exam technique. Typically for a specific learning difficulty such as dyslexia, or for autism.
Why the boundary matters
Knowing what a mentor does and does not do means you can ask for the right support and not feel let down. A mentor will not mark your work or treat your anxiety, but they will help you set up a system to keep on top of deadlines, plan a heavy week, or work out how to email a tutor you have been avoiding. Support is recommended by a DSA needs assessment and paid from the DSA non-medical helper element, which sits within the single combined allowance of up to £27,783 for 2026/27. A mentor sits alongside, and does not replace, your university’s own separate duty to make reasonable adjustments under the Equality Act 2010.
Where the law comes from
- GOV.UK: Disabled Students' Allowance (DSA) - what you'll get
- Student Loans Company / DfE: DSA Non-Medical Help (NMH) Services Guidance (July 2024)
- DfE: NMH Mandatory Qualifications and Professional Body Membership Matrix (July 2023, updated Sept 2023)
- Equality Act 2010, Part 6 (education providers' duty to make reasonable adjustments)
Related
This page is general information, not clinical or legal advice.